Shipping policy

Shipping Policy

Last updated: August 2026

Thank you for shopping with Outlaw Outfitters UK. We aim to get your order packed safely and on its way to you as quickly as possible.

Order Processing

Orders are normally processed and dispatched within 1–3 working days after payment has been successfully received.

Orders placed on weekends or UK bank holidays will normally begin processing on the next working day.

During busy periods, product launches, promotions or seasonal events, processing times may occasionally be longer.

UK Delivery

We currently deliver throughout the United Kingdom.

Estimated delivery times will depend on the shipping service selected at checkout. Most UK orders should arrive within approximately 2–5 working days after dispatch.

Please note that delivery estimates are not guaranteed and delays caused by couriers, severe weather, public holidays or circumstances outside our control may occasionally occur.

Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Where we offer free delivery, any minimum order value or other conditions will be clearly displayed on our website or at checkout.

Order Tracking

Where tracking is available, you will receive tracking information after your order has been dispatched.

Please allow some time after receiving your dispatch confirmation for the courier's tracking system to update.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery information, please contact us as soon as possible. We will do our best to amend the address before dispatch, but we cannot guarantee changes once an order has been processed or handed to the courier.

If an order is returned to us because an incorrect or incomplete address was provided, additional postage charges may apply before the order can be resent.

Missing or Delayed Parcels

If your tracking information shows that your parcel has been delivered but you cannot locate it, please check with household members, neighbours and any designated safe place before contacting us.

If your parcel appears to be significantly delayed or lost in transit, please contact Outlaw Outfitters UK and we will assist you with the courier where appropriate.

Please remember that your statutory consumer rights are not affected by this policy.

Damaged Parcels

If your order arrives damaged, please contact us as soon as possible after receiving it.

Where possible, please provide your order number and photographs of the parcel, packaging and affected item(s) so we can investigate and resolve the issue.

International Shipping

International delivery may be offered to selected destinations. Available countries, shipping methods and charges will be shown at checkout.

International customers may be responsible for customs duties, import VAT, taxes or other charges imposed by the destination country, unless the checkout specifically states that these charges are included.

International delivery times may vary and customs processing can cause additional delays.

Separate Shipments

In some circumstances, an order containing multiple items may arrive in more than one parcel. If this happens, you may receive separate tracking information for each shipment.